Motorists beware: scam websites are siphoning off thousands of pounds from unsuspecting drivers as they try to pay tolls and charges. National Trading Standards has issued a warning after thousands were scammed on fake government service sites.
The schemes involve fake websites, often with names similar to the real thing, such as "paydartcharge.co.uk" or "paylondoncharge.co.uk", which trick people into paying inflated prices for services like the Dartford Crossing or ultra-low emission zone charges. The culprits are then fleecing the victims by charging extra fees that can be multiples of the actual cost.
The most recent case involved two men who operated over 40 fake sites, taking in more than £2.25 million from consumers. They were sentenced at Bristol crown court after being found guilty of charging thousands of people for services they didn't need to pay for, such as a £19.99 fee for submitting a statutory off-road notification.
The scam often relies on search engine results that favor the fake sites over the official government websites, making it easy for victims to end up paying more than they need to. National Trading Standards says that people are not always aware they have been duped until they receive a penalty charge notice in the mail.
Mike Andrews, head of the National Trading Standards e-crime team, is urging motorists to be cautious when paying tolls and emission charges online. He advises checking the website URL before entering any payment details and recommends using the official government websites instead of relying on search engines.
To avoid falling victim to this scam, drivers should follow these steps:
* If you've already paid through a fake site, try to get a refund through chargeback from your debit or credit card provider.
* Report the misleading website to Citizens Advice consumer service on 0808 223 1133 and take screenshots of the site and any payment confirmations for future reference.
* In the future, start by visiting the official government website (Gov.uk) when looking to pay for services, rather than using a search engine.
By taking these precautions, motorists can avoid falling prey to these scams and ensure they are paying the correct amounts.
The schemes involve fake websites, often with names similar to the real thing, such as "paydartcharge.co.uk" or "paylondoncharge.co.uk", which trick people into paying inflated prices for services like the Dartford Crossing or ultra-low emission zone charges. The culprits are then fleecing the victims by charging extra fees that can be multiples of the actual cost.
The most recent case involved two men who operated over 40 fake sites, taking in more than £2.25 million from consumers. They were sentenced at Bristol crown court after being found guilty of charging thousands of people for services they didn't need to pay for, such as a £19.99 fee for submitting a statutory off-road notification.
The scam often relies on search engine results that favor the fake sites over the official government websites, making it easy for victims to end up paying more than they need to. National Trading Standards says that people are not always aware they have been duped until they receive a penalty charge notice in the mail.
Mike Andrews, head of the National Trading Standards e-crime team, is urging motorists to be cautious when paying tolls and emission charges online. He advises checking the website URL before entering any payment details and recommends using the official government websites instead of relying on search engines.
To avoid falling victim to this scam, drivers should follow these steps:
* If you've already paid through a fake site, try to get a refund through chargeback from your debit or credit card provider.
* Report the misleading website to Citizens Advice consumer service on 0808 223 1133 and take screenshots of the site and any payment confirmations for future reference.
* In the future, start by visiting the official government website (Gov.uk) when looking to pay for services, rather than using a search engine.
By taking these precautions, motorists can avoid falling prey to these scams and ensure they are paying the correct amounts.