European Regulators Eye Meta Over WhatsApp AI Assistant Ban
The European Union's antitrust regulator has issued a stern warning to Meta over its decision to block rival AI chatbots on WhatsApp, citing concerns that the move may limit competition in the rapidly growing market for artificial intelligence assistants. The regulatory arm, known as the European Commission, has said it is investigating whether Meta violated antitrust laws by effectively banning third-party AI assistants from operating on the popular messaging app.
The commission's executive vice-president, Teresa Ribera, stated that "we must protect effective competition in this vibrant field," emphasizing that dominant tech companies cannot be allowed to use their market dominance to stifle competitors. In light of this, the EU is considering imposing interim measures against Meta, which would preserve access for rival AI providers to WhatsApp while an investigation continues.
The issue arose last October when Meta announced updates to its WhatsApp Business Solution Terms, which were set to make Meta's AI assistant the only one available on the platform. The European Commission subsequently launched an investigation into the matter, and today's announcement serves as a warning to Meta that it believes the company may have violated antitrust regulations.
Meta has responded to the allegations by arguing that there is no reason for the EU to intervene in the issue, citing the availability of numerous AI options through app stores, operating systems, devices, websites, and industry partnerships. However, the commission remains unconvinced, and a final decision on whether Meta's actions are compliant with antitrust regulations has yet to be made.
The European Union's antitrust regulator has issued a stern warning to Meta over its decision to block rival AI chatbots on WhatsApp, citing concerns that the move may limit competition in the rapidly growing market for artificial intelligence assistants. The regulatory arm, known as the European Commission, has said it is investigating whether Meta violated antitrust laws by effectively banning third-party AI assistants from operating on the popular messaging app.
The commission's executive vice-president, Teresa Ribera, stated that "we must protect effective competition in this vibrant field," emphasizing that dominant tech companies cannot be allowed to use their market dominance to stifle competitors. In light of this, the EU is considering imposing interim measures against Meta, which would preserve access for rival AI providers to WhatsApp while an investigation continues.
The issue arose last October when Meta announced updates to its WhatsApp Business Solution Terms, which were set to make Meta's AI assistant the only one available on the platform. The European Commission subsequently launched an investigation into the matter, and today's announcement serves as a warning to Meta that it believes the company may have violated antitrust regulations.
Meta has responded to the allegations by arguing that there is no reason for the EU to intervene in the issue, citing the availability of numerous AI options through app stores, operating systems, devices, websites, and industry partnerships. However, the commission remains unconvinced, and a final decision on whether Meta's actions are compliant with antitrust regulations has yet to be made.