How to Protect Your Credit Card Rewards as the CFPB Responds to a Surge in Customer Complaints The Consumer Financial Protection Bureau's (CFPB) recent focus on credit card rewards programs has been met with concern from consumers who've been burned by opaque terms and conditions.
A 70% surge in consumer complaints since pre pandemic times highlights the stakes for those relying on these rewards to make ends meet. At issue is a fundamental problem: trust.
Consumers are being promised one thing, only to find out that the fine print has changed the rules.