The Human Touch in a World of Automation Kate Dohaney, CEO of Giffgaff, has sparked a much needed conversation about the role of human capital in an AI driven future with her refreshing candor and strategic foresight.
Amidst the debate over "lower value human capital" being replaced by machines, Dohaney's words stand out for their clarity.
Company leaders are grappling with the implications of AI on their workforce, and a fundamental shift is underway.