The AI Email Trap: Instinct's New Feature Raises Questions About Accountability Instinct, the $2. 5 billion valued AI assistant, has begun rolling out email addresses for its users.
This feature allows Instinct to manage accounts and communicate directly with businesses on behalf of users. At first glance, this seems like a convenient solution for streamlining interactions with Instinct.
However, for businesses, having an AI manage customer accounts poses a problem: how do they establish genuine relationships with their customers?