Quality Assurance Workers at Blizzard Secure Three-Year Union Contract Amid Industry Turmoil
In a major victory for game development industry workers, quality assurance employees at two Blizzard locations have ratified a comprehensive union contract after nearly three years of negotiations with Microsoft. The deal affects 60 QA testers at Blizzard Albany and Blizzard Austin, providing them with significant benefits, including guaranteed pay increases over the next three years.
The agreement ensures fair compensation and recognizes contributions from QA workers on games that ship, while also protecting the rights of employees with disabilities and restricting mandatory overtime, known as "crunch." The contract also includes measures to safeguard worker safety in the increasingly automated landscape created by artificial intelligence (AI). Notably, stronger rules around AI usage are now part of the collective bargaining agreement.
"This contract is a significant step forward for video game workers at every level," declared Brock Davis, a quality analyst at Blizzard Albany. "It provides us with wages to live on, increased job security benefits, and crucial protections against unfair discipline and loss of seniority when dealing with immigration status."
The unionization effort at Microsoft's game divisions has been gaining momentum in recent months, with ZeniMax workers securing a contract last summer and Raven Software employees following suit. Blizzard itself has seen several other divisions unionize over the past year, including cinematics teams, Overwatch developers, and a unit working on Diablo.
The communications workers of America facilitated the negotiations for the QA workers at Blizzard Albany and Austin, underscoring the growing importance of labor unions in defending workers' rights in the highly competitive gaming industry.
In a major victory for game development industry workers, quality assurance employees at two Blizzard locations have ratified a comprehensive union contract after nearly three years of negotiations with Microsoft. The deal affects 60 QA testers at Blizzard Albany and Blizzard Austin, providing them with significant benefits, including guaranteed pay increases over the next three years.
The agreement ensures fair compensation and recognizes contributions from QA workers on games that ship, while also protecting the rights of employees with disabilities and restricting mandatory overtime, known as "crunch." The contract also includes measures to safeguard worker safety in the increasingly automated landscape created by artificial intelligence (AI). Notably, stronger rules around AI usage are now part of the collective bargaining agreement.
"This contract is a significant step forward for video game workers at every level," declared Brock Davis, a quality analyst at Blizzard Albany. "It provides us with wages to live on, increased job security benefits, and crucial protections against unfair discipline and loss of seniority when dealing with immigration status."
The unionization effort at Microsoft's game divisions has been gaining momentum in recent months, with ZeniMax workers securing a contract last summer and Raven Software employees following suit. Blizzard itself has seen several other divisions unionize over the past year, including cinematics teams, Overwatch developers, and a unit working on Diablo.
The communications workers of America facilitated the negotiations for the QA workers at Blizzard Albany and Austin, underscoring the growing importance of labor unions in defending workers' rights in the highly competitive gaming industry.