Motorists Beware: Fake Government Website Scams are Targeting Dartford Crossing and Other Toll Services
A growing number of motorists have fallen victim to scams involving fake government websites that claim to be official sites for paying tolls and other charges. The scammers target unsuspecting drivers who use search engines to find the legitimate payment website, often resulting in additional fees being charged or even fines.
According to National Trading Standards, thousands of consumers have been duped by these copycat sites, which are designed to look like the real thing but with slight variations in names or domain addresses. These fake sites can take advantage of drivers who are not tech-savvy and may only realize they've fallen victim once a penalty charge notice arrives at their doorstep.
The scams often involve additional fees being charged on top of legitimate costs, which can add up quickly. In some cases, victims have been charged for services that are actually free, such as submitting a statutory off-road notification (Sorn). The scammers will use tactics like sponsored links to push these fake sites to the top of search results and make them appear more trustworthy.
Last year, two men were sentenced to prison after operating over 40 copycat sites that took in more than £2.25 million from unsuspecting consumers. They charged extra fees for legitimate services such as the Dartford Crossing, which costs just £3.50 to pay online through the official website.
To avoid falling victim to these scams, motorists are advised to be cautious when searching for payment websites and to check that they are using the official site before making a payment. The easiest way is to start at Gov.uk and search from there.
If you think you may have fallen victim to one of these scams, it's essential to act quickly. First, try to get a refund through chargeback from your debit or credit card provider. Then report the misleading website to Citizens Advice consumer service on 0808 223 1133 and take screenshots of the site and any payment confirmations. These will be useful if the site is taken down at a later stage.
In the future, make sure you're using the official payment website for tolls and other charges by starting your search on Gov.uk rather than relying on search engines. By being vigilant and taking these precautions, you can protect yourself from falling victim to fake government website scams.
A growing number of motorists have fallen victim to scams involving fake government websites that claim to be official sites for paying tolls and other charges. The scammers target unsuspecting drivers who use search engines to find the legitimate payment website, often resulting in additional fees being charged or even fines.
According to National Trading Standards, thousands of consumers have been duped by these copycat sites, which are designed to look like the real thing but with slight variations in names or domain addresses. These fake sites can take advantage of drivers who are not tech-savvy and may only realize they've fallen victim once a penalty charge notice arrives at their doorstep.
The scams often involve additional fees being charged on top of legitimate costs, which can add up quickly. In some cases, victims have been charged for services that are actually free, such as submitting a statutory off-road notification (Sorn). The scammers will use tactics like sponsored links to push these fake sites to the top of search results and make them appear more trustworthy.
Last year, two men were sentenced to prison after operating over 40 copycat sites that took in more than £2.25 million from unsuspecting consumers. They charged extra fees for legitimate services such as the Dartford Crossing, which costs just £3.50 to pay online through the official website.
To avoid falling victim to these scams, motorists are advised to be cautious when searching for payment websites and to check that they are using the official site before making a payment. The easiest way is to start at Gov.uk and search from there.
If you think you may have fallen victim to one of these scams, it's essential to act quickly. First, try to get a refund through chargeback from your debit or credit card provider. Then report the misleading website to Citizens Advice consumer service on 0808 223 1133 and take screenshots of the site and any payment confirmations. These will be useful if the site is taken down at a later stage.
In the future, make sure you're using the official payment website for tolls and other charges by starting your search on Gov.uk rather than relying on search engines. By being vigilant and taking these precautions, you can protect yourself from falling victim to fake government website scams.