DVLA Revokes Driver's Licence Amid Family Crisis, Leaves Woman Unable to Reach Dying Daughter
A distraught woman was left unable to drive to care for her terminally ill daughter, just days before she passed away, after the DVLA revoked her licence without warning. The sudden decision came as a surprise to the family, who face the daunting task of caring for two young children on their own.
In June, the driver suffered a minor head injury in a fall and was advised by her hospital consultant to stop driving for two weeks. She complied with the advice and resumed driving once she had submitted medical forms and discharge notes. However, just two months later, the DVLA received a letter ordering her to stop driving immediately.
The woman re-applied for her licence as instructed, but despite repeatedly contacting the agency, she was given no explanation for the decision to revoke her licence or when it would be reissued. In fact, the DVLA told her that her application was being processed after she reached out to them, only for her daughter to pass away three days later.
The family is now facing a difficult situation, with the father struggling to come to terms with the loss of his partner and unable to care for their young children without access to a car. "Words are inadequate for your situation," says The Guardian, highlighting the failings of the DVLA's handling of this case.
An investigation by the agency revealed that the DVLA assesses medical declarations from drivers but does not provide clear explanations for why decisions are made or how long they may take. The woman was also told that there is a backlog in processing applications, despite being given no prior warning of delays.
The Guardian has launched an inquiry into the agency's handling of this case and is calling on readers to come forward with their own experiences of delays and poor communication from the DVLA.
A distraught woman was left unable to drive to care for her terminally ill daughter, just days before she passed away, after the DVLA revoked her licence without warning. The sudden decision came as a surprise to the family, who face the daunting task of caring for two young children on their own.
In June, the driver suffered a minor head injury in a fall and was advised by her hospital consultant to stop driving for two weeks. She complied with the advice and resumed driving once she had submitted medical forms and discharge notes. However, just two months later, the DVLA received a letter ordering her to stop driving immediately.
The woman re-applied for her licence as instructed, but despite repeatedly contacting the agency, she was given no explanation for the decision to revoke her licence or when it would be reissued. In fact, the DVLA told her that her application was being processed after she reached out to them, only for her daughter to pass away three days later.
The family is now facing a difficult situation, with the father struggling to come to terms with the loss of his partner and unable to care for their young children without access to a car. "Words are inadequate for your situation," says The Guardian, highlighting the failings of the DVLA's handling of this case.
An investigation by the agency revealed that the DVLA assesses medical declarations from drivers but does not provide clear explanations for why decisions are made or how long they may take. The woman was also told that there is a backlog in processing applications, despite being given no prior warning of delays.
The Guardian has launched an inquiry into the agency's handling of this case and is calling on readers to come forward with their own experiences of delays and poor communication from the DVLA.