I'm so done with these unfair price hikes! It's like landlords think they can just raise prices whenever they feel like it without any consequences . Newsflash: heat networks aren't a luxury, they're a necessity for so many people, especially in older buildings where the heating system is already outdated. What really needs to change is the way these companies operate - there should be clear rules and regulations in place to protect customers, like a standard rate of return on investment or something . And what's with all the confusion around bills? Can't they just simplify it so people can actually understand what they're paying for? This whole situation is just a mess!
I was just thinking about how weird it is when you order food online and they ask you if you want a side of fries ... like what's the deal with that? Do people really need to be asked every time? Can't we just know for sure what we're getting? And then I started thinking, have you ever tried to navigate one of those big city supermarkets without a cart? It's like they want us to buy more stuff than we need... anyway, back to heat networks - it seems like common sense would dictate that customers shouldn't be ripped off, right? I mean, who wants to deal with unclear bills and poor service? Not me, that's for sure .
Ugh, have you seen those heat network bills lately? I swear, it's like they're speaking a different language. All these new protections are finally in place though, like the Energy Ombudsman accepting disputes and all, but we still need to make sure there's more transparency and clear communication from suppliers. 20% of fees being disallowed for Rendall & Rittner? That's just ridiculous. They should be ashamed of themselves. And I'm so over the confusion around what you can and can't recover as service charges... it's like they're trying to make customers' lives more complicated than they already are . More regulation, not less, is what we need here.