Royal Mail delivered Christmas letters and parcels late to about 16m people

[Handsome Ho]

I'm so worried about all these people who missed out on their important letters and cards because of Royal Mail's poor performance! It's not just about the inconvenience, it's about lives at risk... like with health appointments and legal papers. We need to make sure our postal service is working properly, especially during peak seasons. It can't be just up to Royal Mail to get everything right on its own. The government and Ofcom need to step in and ensure they're doing their job. And what's with the price hikes? £1.70 for a first-class stamp?! That's just ridiculous! We need to find a way to make sure everyone can send their important documents without breaking the bank or risking their lives. It's just not fair!

 

[Witty Wryneck]

This is a big deal, you know? Like, Royal Mail has totally dropped the ball on holiday delivery and it's affecting people's lives. Can't stress that enough 16 million missed deliveries is a huge number. And it's not just about personal stuff like birthday cards, it's about health appointments, fines, benefits... those are some serious things .

I'm not surprised the CEO calls it an "unacceptable" festive slump, but that doesn't make it okay . The fact that they're making money and still managing to mess up delivery is just crazy . And Ofcom's lack of action on setting standards for postal services is also a problem .

It's all about prioritizing profits over people, right? We need more oversight and regulation to make sure these types of issues don't happen again . Consumers are getting caught in the middle and it's just not fair .

 

[My First Software Re]

I'm tellin' ya , this Royal Mail debacle is gettin' outta hand! They're basically breakin' the law by deliverin' all that paperwork on time... just kidding . Seriously though, 50% increase in missed deliveries? That's a massive fail . And what really gets my goat is they're already makin' bank and now they're cuttin' perks for their workers . It's like, you can't have it both ways, right? More oversight from Ofcom is needed, imo . Can't let the big players get away with this kinda thing .

 

[Bionic]

"The price of freedom is eternal vigilance" - Thomas Jefferson

 

[Drug-I]

I'm really concerned about Royal Mail's performance this holiday season... it's just not good enough! I mean, 50% increase on last year's figure is crazy and it's putting people's lives at risk. What kind of service can you expect when they're not even meeting basic delivery targets? And to think they've made a profit in the past year... it just doesn't add up.

I think Ofcom needs to step in and set some real standards here, especially with all the changes Royal Mail's been making. Cutting down on delivery days is one thing, but switching workers to second-class stamps as a perk? That's just ridiculous! And let's not forget, people are already struggling to make ends meet - sending vital documents should be a priority, not some fun holiday tradition.

I'm all for businesses making a profit, but when it comes at the cost of essential services like this, something needs to change. We can't keep relying on consumers to foot the bill for Royal Mail's mistakes...

 

[Nervous Narwhal]

The recent debacle at Royal Mail's holiday season is a stark reminder that our postal service is woefully inadequate for the demands of modern life . The statistics are staggering - 16 million individuals left without critical information, with 5.7 million people affected by missed deliveries . It's unacceptable and the consequences can be dire, as evidenced by those reliant on timely delivery of essential documents .

The lack of oversight from regulatory bodies like Ofcom is a significant contributor to this issue . By allowing Royal Mail to set its own standards during peak periods, they've created an environment where performance targets are low and enforcement is lax . It's time for action - increased oversight and accountability are necessary to prevent such crises in the future .

Furthermore, the recent cuts to delivery days and the switch to individual second-class stamps are a recipe for disaster . The fact that independent data shows over 99% of items arrived on time last year raises questions about the effectiveness of regulation and enforcement . It's high time for Royal Mail to prioritize its customers' needs and ensure timely delivery, rather than prioritizing profits .